Operational
Terms of
Engagement

The following documentation outlines the contractual framework between Kalori Seimbang and our patrons. By engaging with our meal kit service, you acknowledge these standards of delivery, nutrition, and digital conduct.

Balanced meal preparation

Document Ref: KS-ID-2026-TOS
Effective Date: April 10, 2026

01.

Digital Access & Platform Usage

The website kaloriseimbang.id is operated by Kalori Seimbang. Throughout the site, the terms “we”, “us” and “our” refer to Kalori Seimbang. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

Access to our meal kit service is restricted to individuals who can form legally binding contracts under Indonesian law. Users are responsible for maintaining the confidentiality of their account credentials. Any unauthorized use of the platform—including scraping, data mining, or attempting to breach security protocols—will result in immediate termination of access.

02.

Service & Subscription Logic

Kalori Seimbang provides a meal kit service focusing on a balanced daily menu designed for calorie restriction. When you order healthy meals via our platform, you are electing to receive a calorie-controlled set meals package based on the duration selected (e.g., 5-day cycle, 20-day cycle).

Our kitchen standards

Fig 1.2: Evidence of assembly precision and portion control.

03.

Delivery Protocols

We provide diet menu with delivery services across the Jakarta Selatan area. Delivery windows are fixed between 06:00 and 09:00 AM to ensure freshness. It is the customer's responsibility to provide an accessible delivery location.

Due to the perishable nature of our products, Kalori Seimbang is not liable for spoilage result from missed deliveries where the customer was unreachable. Risk of loss passes to you upon delivery to the specified address.

04.

Nutritional Boundary & Disclosure

Our healthy meal delivery products are designed for general wellness. We do not offer medical advice. Our meal kits are formulated based on standardized caloric calculations and macro-nutrient distributions.

Customers with severe food allergies must exercise caution. While we adhere to strict hygiene standards, our facility processes nuts, soy, gluten, and seafood. We cannot ensure the total absence of trace allergens.

05.

Liability Framework

In no case shall Kalori Seimbang, our directors, officers, employees, or contractors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service.

You agree to indemnify and hold harmless Kalori Seimbang from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

Institutional Inquiries

For clarifications regarding these operational terms or to request archived documentation, please contact our administrative desk.

Jl. Sudirman No. 123, Jakarta Selatan
+62 21 2312569

Active Hours

Mon - Fri 08:00 - 20:00
Saturday 09:00 - 17:00
Sunday Administrative Only